Pokemon Go is a wildly famous reality game with a following of millions of players. Still, similar to all other online games, its chances of having technical issues are high, and one such common problem that players usually experience is that Pokemon Go crashes. So, if you are one of the players who got stuck in such situations, don’t worry. Below, we have listed the reasons why Pokemon Go is glitching and its quick fixes to get you back on its fantastic catching adventure. 


Why does Pokemon Go Keep Crashing?

There are various technical factors that play their role in causing Pokemon Go to crash unexpectedly. Here are some of the possible reasons Why Pokemon Go not loading:

Unstable updated features: Niantic introduces the latest features regularly for Pokemon Go trainers. Some of these features have technical issues, and they don’t function smoothly on specific features. For example, if your Pokemon Go is crashing while testing the new Routes feature, the problem lies within the game.

Beta Version Updates: One common reason for Pokemon Go crashing is the use of iOS beta version. This software is in the development stages and not the final product, so it might have bugs that can cause Pokemon Go not to load properly. Try to upgrade your iOS beta version to its stable version without wasting your time or downgrading to its previous stable version. 

Poor Compatibility: it’s crucial to learn that Pokemon Go is not compatible with all iPhone models. You might be able to install it on device that’s incompatible with the game, but it will not work smoothly and you may encounter crashing issues. You must ensure that your iOS device meets the following standards to run the Pokemon Go game smoothly:

  • You are using iOS 10 or later
  • You have turned on the location services as Pokemon Go is a location-based game.
  • There could be a network problem. 
  • If you have too many apps open, your phone system may stop working. 

If any of these requirements is not met, you will experience unexpected issues after knowing these reasons regarding why Pokemon Go keeps freezing. Let’s now continue reading the quick fixes and best solutions. 

Pokemon Go Stuck or Frozen

There are situations where Pokemon Go keeps freezing. It could be as quick as you open the app. It could also happen when you play the game, and the game freezes right after you catch a Pokemon. There are no pop-ups to indicate any issues or errors, Pokemon Go just glitching. The only solution is to close and restart it. On Android devices, this tip always works. The steps may be different based on the software installed on your phone, but you shouldn’t lose any game progress. You can use these steps to fix Pokemon Go by restarting the app:

  • Click on the square icon located on the bottom right corner of the screen or swipe it up while holding your finger on the screen.
  • Swipe the app to close it.
  • Return to your app drawer or home screen and reopen the game.

Update to the newest version of Pokemon Go

If Pokemon Go is freezing or crashing continuously, you must check the version of the app. The latest versions may have fixes for the issues you’re encountering.

Follow these steps to update the Pokemon Go game to the newest version:

  • Open the Google Play Store.
  • Open the Menu by clicking on the Hamburger icon in the top left.
  • Click on “My apps & games.”
  • If you see there’s an update mentioned next to Pokemon Go, click on it.

Reinstall Pokemon Go

If you are running the newest version of the game and Pokemon Go still goes crashing, it is possible that there was an issue when you installed the game. This will stop the app from opening or cause it to get stuck during the load screen. In such scenarios, it’s best to reinstall the game. Don’t worry; you will not lose your progress or your account as long as it’s linked from your Apple account to Google Play Store account. Here’s all you need:

  • Press and hold on the Pokemon Go icon
  • Tap uninstall, or drag the icon to the uninstall icon
  • When finished, head to the Google Play Store and reinstall the game.

You Don’t See the GPS Signal in Pokemon Go

There are times when you normally open the game but are unable to do anything in the game because of the dreaded GPS signal not found message. You will still be able to play the game, but you will also encounter frequent issues when trying to interact with gyms or spin Pokestops. 

Although it could be the case that your device isn’t able to connect to GPS because of connectivity issues, if the problem stays, it could be a problem with app permissions. You can enable the location permission for the game to work. Here’s how you can turn on Location settings in Pokemon Go:

  • Open Settings
  • Tap Apps & Notifications
  • Find and choose Pokemon Go
  • Tap Permissions
  • Switch on or switch off the Location

Check if Pokemon Go is down

If you cannot log in or encounter various problems that don’t look related to your mobile phone, it could be that the entire game service is down. To check the status of Pokemon Go, the best solution is Down Detector. If there’s a problem in a particular region or globally, it will show up. If the game is not working because of an offline service, this is the easiest fix that you can do rather than wait. 

No Pokemon found within reach

Pokemon Go involves catching Pokemon, but if there are no Pokemon around, the game can turn into a snoozefest. Normally, in the game, when you walk in any direction for a couple of minutes, you will see Pokemon, but at times you don’t see any Pokemon. Generally, it happens because of your location. If you are playing a game in a rural area, you can expect a Pokemon to be far and few between. Pokemon spawn more frequently in urban areas with heavy foot traffic, so remember that when filling out your Pokedex.

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Check the database of familiar issues

If you are having problems repeatedly with something in Pokemon Go, you are not alone. It could be a familiar and already occurring issue with the game that Niantic has pointed out and is working to fix. To identify the list of already known issues, you can visit the Niantic Support Website. Each problem will show its current status, Investigated or Resolved. Open any of the familiar problems for the most recent updates. They may even share a temporary fix that will get your Pokemon Go game working normally. 

Reboot Your Phone

A force-restart will also be helpful in resolving the issue if a system glitch causes the problem. The app and the processes running on your phone would be closed unexpectedly. There will be a different process for every iPhone model. On iPhone 8, 8 plus, iPhone X, or later, only press and release the Volume Up and Volume Down buttons one by one. Hold the Power button for around 5 seconds until the Apple logo. 

On the iPhone 7 and 7 Plus, just press the wake/sleep button and volume button simultaneously. Let them go until the Apple logo shows up.

On iPhone 6S, 5S, 4S, 3S, and earlier, press the Sleep/Wake button & home button together until you see the Apple logo on the screen. 

You can use the following steps to reboot an Android device:

  • Step 1: long-press the Power button on the side of the phone.
  • Step 2: tap on the Reboot displayed on the screen.


This article explained that stopping Pokemon Go from crashing can be a bit difficult, yet you have to try these fixes and quick solutions. Hopefully, you can now troubleshoot the Pokemon Go not working after updating your iOS issue. These troubleshooting methods will surely fix the Pokemon Go no working issue and get you back on track to enjoy the gameplay once again. 

Frequently Asked Questions

1. Why does my Pokemon Go keep crashing when I open it?

Turning off all the third-party ads, reinstalling the game 2-3 times, and closing background apps in a row can help you fix crashes. Also, the latest updates have really added stability. And Pokemon Go should be the only app running while playing it.

2. Why won’t Pokemon Go launch on my phone?

Check your internet connection and make sure your device is connected to a secure data connection. Try shifting to other internet sources if you have tried to connect to 3G or 4G. If you have a problem connecting to 3G or 4G, try connecting with the WiFi.

3. Why is my Pokemon Go stuck on a white Niantic screen?

When it happens, keep on tapping randomly on the screen. Since Pokemon Go is not loading, if a trainer happens to tap a gym, a Pokestop, or another Pokemon, the app will go into a refreshing state, and the white screen will recede from view.


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Last Update: February 16, 2024